Return & Refund Policy

At Hidden Beauty by Rose, every order is carefully prepared and packaged with care. We want you to be happy with your purchase.

Returns

Because our products are printed artwork, collectibles, and subscription items, we do not accept returns unless the item arrives damaged, defective, or you receive the wrong product.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the damaged or incorrect item and its packaging

Once your claim is reviewed, we may offer a replacement or a refund.

Refunds

Approved refunds will be issued to your original method of payment. Processing times may vary depending on your payment provider.

Shipping charges are non-refundable unless the return is the result of our error.

Subscription Orders

If you purchase a recurring subscription, you may cancel at any time before your next billing date. Orders that have already been processed or shipped cannot be refunded.

Contact Us

If you have any questions about this policy or need assistance with an order, please contact us at:

Email: hiddenbeautybyrose@gmail.com